Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my order?
It depends on where you are. Australian Orders take 5-7 business days to arrive.
Overseas deliveries can take anywhere from 7-16 days.
What shipping carriers do you use?
We use Australian Post for all Australian orders, and DHL Express courier for international orders. You’ll be asked to select a delivery method during checkout.
Can I track my order?
Yes, A tracking number and link will be provided in your confirmation email.
*If your parcel is delayed, please contact the courier directly.
If lost for more than 14 days, please contact us and we can request an investigation with the courier.
How do I how to use the heal better products?
You can download the Heal Better App or read our Blog articles to find helpful advice and recommendation on using the individual products.
Can I return my product?
Due to our products being used on open wounds/scars, we are unable to refund or exchange on any opened item.
If you do wish to return un-open item, email us directly and we’ll take you through the process.
How do I order a custom made Belly Brace
Please contact our customers support team, we will require your hip and tummy measurements.
Do you have stockists?
Yes, some or all of our range is available in stockists around Australia.
I'm a medical specialist how do I become a stockist?
Heal Better is committed to working closely with healthcare professionals and clinics and offer discount wholesale pricing.